The entire team at Alpha Factor heartily thanks you for your business and wants to let you know how much we appreciate our relationship. We have established our reputation in gymnastics over the past 35 years on innovative apparel design, excellent service and quality, and integrity in all of our business practices. We hope that this commitment is visible in all of our actions, not just in our words.
We regret to inform you that several members of our Alpha Factor Customer Relationship Manager team-- Wendy Martin, Calli Campo, Cory Fritzinger, and Erin Gettle-- recently resigned and several have accepted positions at Elite Sportswear.
Unfortunately, based on information in our possession, we have initiated legal action per our counsel’s advice against Ms. Martin, Ms. Campo, and GK/Elite Sportswear. As pleaded in the legal complaint filed with the court, we believe certain of our confidential and proprietary information was disclosed to GK/Elite and used against us. This was not a decision we made lightly and you will undoubtedly hear more about this litigation in the future.
Rest assured, the departure of these associates will not change the way we do business or interrupt the exceptional service you expect from us! Our commitment to our values and to the gymnastics community is as strong as ever and you can trust that we will continue to offer high quality merchandise, delivered on time – exactly as promised – every time. If you worked with one of our past relationship managers and you need anything, please do not hesitate to contact me directly.
We are excited to move forward and are actively recruiting new gymnastics experts to join our team and ensure that we continue to provide you with the highest level of quality and service. As always, your feedback and comments are welcome. Your relationship is important to us! On behalf of the Alpha Factor team,
Alpha Factor, a Division of Perform Group, LLC.
Director of Sales